1. Who we are
SoulGraffix (“we”, “us”, “our”) provides premium vehicle wraps, storefront signage, and related graphic services. This policy explains how we handle your personal information when you use our website or contact us for quotes and services.
2. Information we collect
We may collect:
- Contact details: name, email address, phone number, and business name when you submit an enquiry or quote request.
- Project details: vehicle or site information, design preferences, and other details you provide for a quote or job.
- Usage data: how you use our website (e.g. pages visited, device type) where we use analytics or similar tools.
3. How we use your information
We use your information to:
- Respond to enquiries and provide quotes.
- Deliver and manage the services you request.
- Send service-related updates (e.g. job status) where relevant.
- Improve our website and services.
- Comply with legal obligations.
4. Sharing your information
We do not sell your personal information. We may share it only where necessary with service providers (e.g. hosting, email) or when required by law. We require such parties to protect your information appropriately.
5. Security and retention
We take reasonable steps to keep your information secure. We retain your data only for as long as needed for the purposes above or as required by law.
6. Your rights
Depending on where you are, you may have rights to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, contact us at info@soulgraffix.com.au or 0416 606 630.
7. Changes
We may update this privacy policy from time to time. The “Last updated” date at the top of this page will be revised when we do. Continued use of our site or services after changes means you accept the updated policy.